FAQ

We do not accept cancellations.

Due to these items being very limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct size and color of your items.

We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.

We do not accept gift returns. ALL SALES ARE FINAL. If you would like to exchange a gift for a different size, please see the below exchange policy for instructions on how to request an exchange, if possible.

We accept PayPal and all major credit cards.

Yes. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient.

We do not accept returns for sale items. ALL SALES ARE FINAL.

To keep your HIBACHI PRODUCTIONS garments looking great wash after wash, please follow these instructions: Turn garment inside out. Machine wash cold. Use gentle cycle. Do not iron printed or embroidered areas. Avoid drying your garments in a dryer, as this type of drying can be damaging. Instead, lay flat and drip-dry for preservation and a long life. If you use a dryer, tumble dry on low to medium heat setting.